Naturo Group

DVA cleaning · Port Macquarie DVA Cleaning Services
in Port Macquarie

Respectful in-home cleaning for DVA Gold and White card holders in Port Macquarie, coordinated with your case manager. Police-checked. Eco-conscious. Fully insured.

Partners & Providers

Partners and providers: NRMA, phsa, ipar, Allianz, QBE

A clean home, with the respect you’ve earned.

NATURO GROUP cleans for DVA Gold and White card holders across Port Macquarie and the wider Hastings region every week. We coordinate directly with your DVA case manager and supply detailed visit reports for your file, so the paperwork is handled and your home is looked after by people who take the role seriously.

Our team is police-checked and aims for consistency — the same friendly cleaner wherever possible, because familiar faces matter when someone is coming into your home. Visits are scheduled around your routine, medical appointments and care arrangements, not the other way round.

We use plant-based, fragrance-conscious products throughout. They are chosen for people with respiratory conditions, allergies, sensory sensitivities or compromised immune systems, and we never bring harsh chemical cleaners into a client's home.

DVA Gold & White card holders welcome
100% Non-toxic products
100% Police-checked team

Everything your home needs, every visit.

Our Port Macquarie DVA cleaning covers the essentials — arranged around the plan your case manager has set and the way you like your home kept.

Kitchen & living

  • Wipe benches, splashbacks and cabinet fronts
  • Clean stovetop, microwave and sink
  • Vacuum and mop floors
  • Empty bins and replace liners

Bathrooms & bedrooms

  • Disinfect basins, showers and toilets
  • Wipe mirrors, tiles and fittings
  • Make beds, with a sheet change on request
  • Dust surfaces and tidy rooms

Working with DVA

  • Coordinate with your DVA case manager
  • Detailed visit reports for your file
  • Consistent cleaning team where possible
  • Police-checked, fully insured cleaners

How DVA cleaning works with us

Your DVA case manager confirms what you are entitled to. We take it from there.

1. Confirm your details

Call us or send an enquiry. We confirm your DVA Gold or White card details and what help you need at home.

2. Visits set to your plan

We arrange visits in line with the plan your case manager has set, scheduled around your routine and appointments.

3. Reports for your file

After each visit we supply a detailed report to your case manager, so the record is kept without you having to chase it.

Why choose NATURO GROUP for your home cleaning

Excellent
customer service

We are committed to delivering outstanding customer service with care and professionalism.

Dedicated
area co-ordinator

Our local customer service team is here to provide tailored support. We are here to help.

Fast
and easy booking

Book your house cleaning service online in 60 seconds. With our easy to use online booking system.

Police
checked

Friendly and trustworthy, all our cleaners are police-checked for your assurance and safety.

Fully
Insured

Public Liability Cover and our cleaners all have accidental coverage for your peace of mind.

Satisfaction
guaranteed

We provide a satisfaction guarantee for complete peace of mind. We make things right.

What our customers say

Finding the right cleaner can be tough — you need someone trustworthy, insured, and reliable. At NATURO GROUP, we deliver spotless results with peace of mind.

Rated 4.7 / 5 from 48 Google reviews by Port Macquarie households

Great service, super happy with these folk.

Simon O

Excellent service, very professional & thorough & the guys did a great job. Highly recommend. Positive: Responsiveness, Punctuality, Quality, Professionalism, Value. Services: Deep clean.

Gem K

We have been using NATURO GROUP since 2022 to clean our holiday house. They are fantastic cleaners who consistently do a professional job as well as being reliable. We highly recommend them to anyone looking for excellent cleaners.

Catherine M

I am so happy with them every time. They never miss the little things that are often overlooked. I get a regular clean and even when the house is in a bit of a state like yesterday it’s always so well done. Thank you so much, it is so nice getting home to a beautiful clean house. They also took care of my massive moving out clean from a two story house with a wall of windows backing on to bush. I couldn’t even imagine doing it but they sorted it out and at short notice too.

Jules Y

The best ever, their work ethic is awesome. The cleaning on my windows and screens was fantastic. Positive: Responsiveness, Punctuality, Quality, Professionalism, Value. Services: General housekeeping.

Liana S

Being someone who is not 100 percent comfortable with someone in my home I was cautious! I was wrong! Communication and flexibility with Anna was excellent. Jacqui was so lovely when she arrived and throughout her hours here. Not only was a wonderful job done but was definitely not invasive at all. Obliging, understanding and again a perfect job done (the lasting fragrance was a bonus lol). Would definitely recommend Naturo Group at any level and I look forward to future visits.

Kim H

Thank you very much for a perfect job done — everyone’s commenting on the windows, they’re so sparkling and shiny. Your team has done a marvelous job for me, thank you.

Marilyn W

Trusted Cleaning Services in Australia - Partnering with the Best

We are also providers for NDIS, Aged Care (CHSP), and DVA.

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Everything you need to know about DVA cleaning in Port Macquarie and the Hastings region.

Do you clean for DVA card holders in Port Macquarie?
Yes. NATURO GROUP cleans for DVA Gold and White card holders across Port Macquarie and the Hastings region every week, and we coordinate with your DVA case manager throughout.
How do I arrange DVA-funded cleaning in Port Macquarie?
Call 1300 876 472 or send an enquiry. We confirm your DVA card details and what help you need, then arrange visits in line with the plan your case manager has set. Your case manager confirms what you are eligible for — we handle the cleaning and the reporting.
What areas around Port Macquarie do you cover for DVA cleaning?
We service Port Macquarie and the wider Hastings region — including Wauchope, Lake Cathie, Bonny Hills, Laurieton, North Haven, Lighthouse Beach, Settlement Point, Thrumster and surrounding areas.
Will I have the same cleaner each visit?
We match you with a regular Port Macquarie team member wherever possible. Consistency matters a great deal for clients who prefer familiar routines and faces. If your regular cleaner is unavailable, we always let you know in advance.
Do you report back to my DVA case manager?
Yes. We supply detailed visit reports for your case manager’s file, so there is a clear record of what was done and when without you having to chase it.
Are your cleaners trained to work with older Australians and veterans?
Yes. Our approach is shaped by founder Anna Biram's registered nursing background — the team is trained in dignity of care, patient communication, infection control and adapting to each client's needs and routine.
What products do you use in a DVA client’s home?
All our products are plant-based, non-toxic and fragrance-conscious — chosen for people with respiratory conditions, allergies, sensory sensitivities or compromised immune systems. We never use harsh chemical cleaners.
Can you also help with aged care or NDIS cleaning in Port Macquarie?
Yes. We work with Home Care Package recipients and with plan-managed and self-managed NDIS participants across the Port Macquarie area. Where a household has more than one arrangement in place, we can usually run them under a single service agreement.
Eco-friendly house cleaning service by NATURO GROUP, showcasing easy mobile booking on a smartphone.

Your clean, managed from your pocket

Book a clean, manage recurring visits, chat with your cleaner and pay securely — all from the Naturo Group app.

  • Book, reschedule & cancel in seconds
  • Track your cleaner in real time
  • Secure payments & instant receipts
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Trusted & Verified Police-checked · Insured

Ready for a healthier home this week?

Eco-friendly products, police-checked cleaners and flexible scheduling — book your first clean in under 60 seconds.

Satisfaction guaranteed. No lock-in contracts. Cancel anytime.

Trusted by 10,000+ Australian households.

DVA cleaning across Port Macquarie and the Hastings

Port Macquarie Wauchope Lake Cathie Bonny Hills Laurieton North Haven Lighthouse Beach Settlement Point

Living with disability in Port Macquarie? We also clean for NDIS participants.

NDIS Cleaning Port Macquarie →