Great service, super happy with these folk.
Insurance Cleaning
Detailed scopes
Direct billing
Trusted, Trained and Thorough
Partners & Providers
Trusted by insurers, trusted by clients.
NATURO GROUP works directly with insurance providers and assessors on claim work. We supply detailed scopes, before/after photographs and itemised reports so claims are paid without back-and-forth.
Our teams handle water, fire, storm and trauma cleans, plus general property restoration. Direct billing is available where the insurer supports it.
$20M Public liability cover
Fast Urgent response
Direct Billing where supported
What's included
Everything we cover, no surprises. Our checklist is tailored to your home — pick and choose what matters most.
Scope & assessment
- On-site or remote scoping
- Itemised quote for insurer
- Before / after photographs
- Final report on completion
Cleaning works
- Water and storm damage cleaning
- Smoke and soot remediation
- Trauma and biohazard cleans
- Hard floor and surface restoration
Billing & reporting
- Direct billing where supported
- Itemised invoices
- Photo evidence supplied
- Fully insured, police-checked teams
Why choose NATURO GROUP for your home cleaning
Excellent
customer service
We are committed to delivering outstanding customer service with care and professionalism.
Dedicated
area co-ordinator
Our local customer service team is here to provide tailored support. We are here to help.
Fast
and easy booking
Book your house cleaning service online in 60 seconds. With our easy to use online booking system.
Police
checked
Friendly and trustworthy, all our cleaners are police-checked for your assurance and safety.
Fully
Insured
Public Liability Cover and our cleaners all have accidental coverage for your peace of mind.
Satisfaction
guaranteed
We provide a satisfaction guarantee for complete peace of mind. We make things right.
What our customers say
Finding the right cleaner can be tough — you need someone trustworthy, insured, and reliable. At NATURO GROUP, we deliver spotless results with peace of mind.
Excellent service, very professional & thorough & the guys did a great job. Highly recommend. Positive: Responsiveness, Punctuality, Quality, Professionalism, Value. Services: Deep clean.
We have been using NATURO GROUP since 2022 to clean our holiday house. They are fantastic cleaners who consistently do a professional job as well as being reliable. We highly recommend them to anyone looking for excellent cleaners.
I am so happy with them every time. They never miss the little things that are often overlooked. I get a regular clean and even when the house is in a bit of a state like yesterday it’s always so well done. Thank you so much, it is so nice getting home to a beautiful clean house. They also took care of my massive moving out clean from a two story house with a wall of windows backing on to bush. I couldn’t even imagine doing it but they sorted it out and at short notice too.
The best ever, their work ethic is awesome. The cleaning on my windows and screens was fantastic. Positive: Responsiveness, Punctuality, Quality, Professionalism, Value. Services: General housekeeping.
Being someone who is not 100 percent comfortable with someone in my home I was cautious! I was wrong! Communication and flexibility with Anna was excellent. Jacqui was so lovely when she arrived and throughout her hours here. Not only was a wonderful job done but was definitely not invasive at all. Obliging, understanding and again a perfect job done (the lasting fragrance was a bonus lol). Would definitely recommend Naturo Group at any level and I look forward to future visits.
Thank you very much for a perfect job done — everyone’s commenting on the windows, they’re so sparkling and shiny. Your team has done a marvelous job for me, thank you.
Trusted Cleaning Services in Australia - Partnering with the Best
We are also providers for NDIS, Aged Care (CHSP), and DVA.
Frequently Asked
Questions
Do you bill the insurer directly?
Direct billing is available where the insurer supports it. Where it is not, we supply an itemised invoice with the photo evidence attached so the claim can be settled without a round of questions.
What types of claim work do you handle?
Water, fire, storm and trauma cleans, smoke and soot remediation, hard floor and surface restoration, and general property restoration.
What documentation comes with the job?
On-site or remote scoping, an itemised quote written for the insurer, before and after photographs, and a final report on completion. Claims stall on missing evidence, so the reporting is part of the service rather than an extra.
How does the process run from referral to invoice?
The insurer or the client contacts us with the claim details. We attend, photograph and quote the works. Once approved, we complete the clean to that scope. Photos, report and invoice then go across for sign-off.
What insurance do your teams carry?
The business holds $20m public liability cover, and every cleaner on site is police-checked and fully insured.
Your clean, managed from your pocket
Book a clean, manage recurring visits, chat with your cleaner and pay securely — all from the Naturo Group app.
- Book, reschedule & cancel in seconds
- Track your cleaner in real time
- Secure payments & instant receipts
Launch the Web App
Trusted & Verified Police-checked · Insured
Ready for a healthier home this week?
Eco-friendly products, police-checked cleaners and flexible scheduling — book your first clean in under 60 seconds.
Satisfaction guaranteed. No lock-in contracts. Cancel anytime.
Trusted by 10,000+ Australian households.